Consumer/Tangata Whaiora Networks

FAQ / Consumer/Tangata Whaiora Networks

Most District Health Board (DHB) Mental Health Services have Consumer Advisors whose role varies from DHB to DHB but broadly is to provide a consumer/tangata whaiora perspective to the planning, delivery and evaluation of mental health services. That said, not all networks listed below are DHB affiliated. If we've missed any, please let us know.

National

Balance NZ Bipolar and Depression Network 
Provides support, education, advocacy and training to people affected by bipolar disorder and depression. Contact: 06 345 4488 or info@balance.org.nz

Engage Aotearoa 
Engage Aotearoa makes it easier for people to find the hopeful understanding, practical strategies, treatment and community connections needed to recover from a mental health issue. All team members and trustees have personal experience of recovery or supporting someone they care about, and a professional skill-set to share. Engage Aotearoa is a small, home-operated business based in Auckland but its presence is mainly online. Contact: 09 963 9455 or admin@engagenz.co.nz

Hearing Voices Network Aotearoa NZ: Te Reo Orooro  
Peer support groups, information, branches nationwide.

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PeerZone
PeerZone is an international leader in peer-made resources for people with mental distress and their supporters. Developed by Mary O’Hagan, Sara McCook Weir and other peers in New Zealand, PeerZone has four work streams. We offer training and support for PeerZone Workshop facilitators; a collaborative online recovery toolkit; consultancy for consumer engagement and peer service development; and training and support on mental distress and wellbeing at work. 


 

North Island

Auckland Warmline – Auckland DHB service users
Warmline is a confidential non-crisis, non clinical phone service for service users who may be lonely, anxious, fearful or unable to sleep. The service can provide support and assist callers to problem-solve for themselves. Warmline is recovery orientated and empowers problem solving at a pre-crisis point. Contact: 0508 WARMLINE (0508 927 654).

Bo Ai She – Auckland 
Chinese mental health peer support organization.
Combined with Asian Family Services in 2011, 0800-862-342.

Buddies Peer Support Service – Wellington
Buddies peer support service shares the hope of recovery with peers who are currently experiencing mental health difficulties in inpatient care. If you would like to know more about Buddies, please call 04 385 2104.

Centre 401 Trust – Hamilton 
Peer and self-help centre for people with experience of mental illness. It offers individual recovery support, employment service, weekly workshops, Planet 401 Magazine, peer support and recovery information, EVOLVE depresssion and anxiety support group. Location: 306 Tristram Street, Hamilton, Tuesdays 5–6pm. Contact: 07 838 0199 or 020 411 31815 or admin@centre401.co.nz or find us on Facebook.

Changing Minds – formerly Auckland Regional Consumer Network 
Resource & networking centre providing informal peer support and advocacy with consumers across the greater Auckland region. Contact: Changing Minds Facebook page or info@changingminds.org.nz or 09 623 1762.

Connect Supporting Recovery – formerly Action for Mental Health Society, Auckland
Connect, support recovery, peer support. Anyone who is currently using Waitemata DHB Adult Mental Health Services in the North Shore or Rodney district is eligible for this service.

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DRIVE Consumer Direction – Counties Manukau
DRIVE is a vibrant consumer network for people with alcohol and drug issues and/or mental health issues in the Counties Manukau region. DRIVE stands for Development, Recovery, Information, Voice and Education. DRIVE run free hui, trainings and provide a link between our people and services. DRIVE also supports a peer for peer support group Thursday nights at Friendship House in Manukau City. You can visit the website at drivedirection.org.nz or look us up on social media, including Facebook, Twitter and Pinterest. Phone 09 263 6508 or email hello@drivedirection.org.nz

Emerge Aotearoa, Key We Way – Kapiti
Peer-run Crisis Respite House, 3 Tui Road, Raumati Beach, Paraparaumu, Kapiti 5032. Contact: 04 298 9718.
An award-winning and internationally significant 4 bedded Peer Run Service in Raumati Beach, which works on the principles of Intentional Peer Support.

Emerge Aotearoa, Warmline – Wellington
Telephone Peer Support Service, 0800 200 207. A peer-run telephone helpline service with Warmliners who operate from home. The first Warmline in New Zealand and an award-winning service covering the Wellington region.

Junction – Tauranga
Peer support and advocacy for people with mental health and/or addiction issues. Location: 28 Carlisle Street, Greerton, Tauranga. Contact: 07 543 3010 or vicky@junction.org.nz

Mind and Body – Auckland  
Mind and Body work across the mental health and addiction sector. It runs a consumer-led peer support service, providing individual, one-to-one and group peer support. It also provides education, training and workshops in mental health and addiction, including the Certificate in Peer Support. Contact: 09 630 5909 (central) or 09 838 3204 (west).

Oasis Network Inc – Hutt Valley 
Peer support, advocacy and information. Contact: 04 566 1601 or support@oasisnetwork.org.nz

Phoenix Group – Wellington
An independent unfunded group of Wellington consumer activists seeking better services. 

Promoting Mental Wellness – Hamilton 
Peer support and practical assistance, peer counselling by appointment. Contact: 07 856 4265 or pmwellness@ihug.co.nz

Te Ara Korowai – Kapiti Coast
A peer support and creativity hub for people who would like to attend workshops to improve their mental health and wellbeing. We are open MondayThursday from 9.30am1pm. Phone 04 299 6981 or visit us at 1 Weka Road, Raumati Beach, 5032.

Te Ata – West Auckland
Te Ata is a support centre based in West Auckland for the West Auckland community. They are a peer support service who offer educational, recreational and social support services to people who experience mental health issues and are aged over 18. They are here to help support you on your journey to recovery. Call 09 837 0671 or email te-ata@xtra.co.nz

Te Tai Tokerau Tangata Whai Ora Network (TTTWON)/Northland Consumer Network  Whangarei
Peer support and networking. Phone 09 438 4115. 

Whatever It Takes Trust (WIT)  Napier and Hastings 
Support for anyone who has mental health and addiction issues. Community support, social housing, residential services, advocacy, day centres, recovery programmes, return to work programmes and anything else our whaiora need. All sevices operate Monday–Friday and residential services are 24/7. The group is based in Napier but works throughout Hawkes Bay. Contact: 06 835 2154 or team@witservices.co.nz 


 

South Island

Awareness Canterbury  Consumer Network Action on Mental Health and Addictions  Canterbury 
A consumer network for people who have experience of using mental health or addiction services or experience with distress. Free meetings are held on the second Monday of each month from 12.30-2.30pm at MHAPS, 826 Colombo Street, Christchurch. Contact: 03 366 8288 or awareness@mhaps.org.nz They also run the Mad Poets Society, which holds monthly open mic nights and other events.

CARE Marlborough – Marlborough
Open to those who have had, or are having involvement with a mental health service. They offer an informal, comfortable and warm environment that provides opportunities for recreation, socialisation and a meeting place to share common experiences. They embrace and promote the principles of recovery and work from a strengths model. Open daily from 9am – 3pm. Email: caremarlb@xtra.co.nz or phone 03 578 0302.

Compass Peer Support and Advocacy Service (Health Action Trust) – Nelson 
Community Mental Health peer advocacy and support service aiming to empower tangata whai ora/mental health service users/caregivers to receive the best possible service in a culture of respect and recovery, by ensuring their voice is heard and their rights upheld. Contact: 03 548 2798 ext 6, or 0800 212798 or compass@healthaction.org.nz

Mental Health Consumer Advocacy Service – Marlborough 
Offering peer-led advocacy and support to tangata whaiora/mental health services users within the Marlborough community. We walk with you, giving the support and information needed to ensure your voice is heard, and you are able to understand all aspects that relate to your recovery. Email: mhconsumeradvocacy@xtra.co.nz or phone 03 579 5304.

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MHAPS: Mental Health Advocacy and Peer Support – Canterbury 
A peer-led, Christchurch-based charitable trust working in the area of mental health and addictions. MHAPS was formed by a merger of Anxiety Support Canterbury, Bipolar Support Canterbury and Psychiatric Consumers Trust in July 2011 in order to provide a variety of services easily available to people experiencing mental distress/mental illness and addictions. All services are free of charge and no referral is required. Contact: 03 365 9479.

Mind and Body  Christchurch 
Mind and Body work across the mental health and addiction sector. It runs a consumer-led peer support service, providing individual, one-to-one and group peer support. It also provides education, training and workshops in mental health and addiction, including the Certificate in Peer Support. 03 377 1818.

Otago Mental Health Support Trust – Dunedin
Peer support, advocacy, consumer leadership, education and information. Contact: 03 477 2598 or 0800 364 462; otagomd@ihug.co.nz
The Otago Mental Health Support Trust also supports the work of the InCite Consumer Action Group, a Dunedin-based group for consumers who are interested in having a voice on how mental health services are delivered.

Warmline Canterbury – Canterbury
Free peer support telephone service operating 7pm – 1am, seven nights a week. Contact: 0800 899 276 or warmline@comcare.org.nz