Terms & Conditions for Working Well Members

Please read carefully and agree to these Terms & Conditions before applying to become a Working Well Member.

Termination

1. This agreement shall commence on the acceptance by Working Well of the Member's application. Acceptance shall be deemed to have occurred when Working Well issues a Member User Name and authorised password.
2. Working Well has the right to change or discontinue any feature of the membership benefits or Working Well web site, including content, hours of availability and equipment required for access. Working Well may vary prices each annual year of memberships by giving not less than 30 day's notice to the Member.
3. Termination by the Member. This agreement shall be deemed terminated by the Member if Working Well does not receive payment in advance or by the date detailed on the tax invoice provided to the member (or within 30 days of joining). In other circumstances the member may terminate this agreement by giving notice in writing to Working Well with 30 days notice for termination. Termination will take effect on acknowledgment of receipt by Working Well of such notice. The notice of termination, which must include Member Name, password and authorised signature, may be sent by facsimile, post or hand delivery.
4. Termination by Working Well. WORKING WELL may terminate this agreement immediately without notice should the Customer be in breach of this agreement.
5. Charges and Terms of Payment. All charges are payable in advance. Current charges are displayed on the Working Well’s membership options page.
6. Membership Charges. Memberships are available for periods of 12 months and are payable only in advance. The member acknowledges and agrees that no refunds will be made of Membership if cancelled within the 12 month membership. The Customer further acknowledges and agrees that once a Membership period starts it cannot be suspended for any reason whatsoever unless agreed to in writing by Working Well.
7. If and when Working Well agrees in writing to a refund of Membership charges, it will be given on the following conditions:
   • The refund amount will be pro rated based on the number of whole months remaining on the Membership period less any chargeable item usage if a membership is being cancelled.
   • 10% administration fee based on the total original membership will be deducted.
   • No refund will be given if 1 (one) month or less remains on the Membership.
   • "Date of termination" is the date WORKING WELL receives notice of termination by the member. IT is in the interest of the member to ensure a follow up is done on receipt of notice to Working Well.
8. Security. Working Well protects your credit card details with 128-bit encryption and will take reasonable precautions to protect the security of card details but does not accept any responsibility for any loss you may suffer by providing your credit card details over the Internet.
9. All information held on our records relating to a member is confidential and shall only be used in relation to the services provided by Working Well.